Introduction
This Privacy Notice explains how TedSubmit ("we", "our", or "us") collects, uses, and protects your personal information when you use our service.
Information We Collect
Personal Information
- Name and email address when you create an account
- Profile information you choose to provide
- Job post information and application responses you create
- Billing information (payment card type and last four digits, subscription status) when you subscribe to a paid plan. Full payment card details are collected and stored exclusively by our payment processor
Usage Information
- How you interact with our service
- Pages visited and features used
- Device and browser information
- IP address and general location data
How We Use Your Information
- Provide and improve our job application assistance service
- Generate personalized job application responses
- Authenticate your account and provide security
- Send you important service updates and notifications
- Analyze usage patterns to improve our service
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With your explicit consent
- To trusted service providers who assist in operating our service (such as hosting providers)
- When required by law or to protect our rights
- In connection with a business transfer or merger
Third Parties We Rely On
We work with the following categories of third-party processors who help us provide our service:
- Stripe (Payment processing) - PCI-DSS Level 1 certified payment processor that handles all subscription billing and payment card data on our behalf. Stripe receives your name, email address, and payment card details. We do not store your full card number on our servers. Stripe acts as both a processor and independent controller depending on the activity - Privacy Policy - DPA
- OpenAI (AI processing) - Acts as our processor under their Data Processing Addendum, with sub-processors listed on OpenAI's website
- Infomaniak (Cloud hosting) - Swiss-based hosting provider that acts as our processor under a Data Processing Addendum for infrastructure and hosting services. Data is hosted in Switzerland, ensuring compliance with Swiss data protection laws - DPA
- Monitoring providers - Act as our processors under Data Processing Addendums for error monitoring and application performance:
AI Processing and OpenAI Data Processing
Our service uses artificial intelligence to help generate job application responses. To provide this functionality, prompts and uploaded files may be sent to OpenAI, which acts as our data processor under their Data Processing Addendum (DPA).
OpenAI Processing Details
- API data is not used to train OpenAI models by default unless we have explicitly opted in (we have not opted in)
- Data may be processed by OpenAI entities outside Switzerland/EEA; transfers are covered by Standard Contractual Clauses (SCCs) via OpenAI's DPA
- Where applicable, transfers are also covered by adequacy mechanisms like the Swiss-U.S. Data Privacy Framework (in force since September 15, 2024)
- Data is encrypted in transit and at rest, and OpenAI maintains SOC 2 and ISO compliance programs
Related Resources
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Portability of your data
- Restriction of processing
- Objection to processing
Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.
Updates to This Notice
We may update this Privacy Notice from time to time. We will notify you of any material changes by posting the new Privacy Notice on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Notice or our privacy practices, please contact us at:
Tedbin
https://www.tedbin.com